ITO'S FAQ

At Ito Active, we design activewear that works as hard as you do. Our collection blends high-performance fabrics with tailored silhouettes to give you that elevated, confident feel—whether you're on the mat, on the move, or off-duty.

Each piece is crafted with:

  • Second-skin comfort – buttery-soft, breathable fabrics that move with you
  • Sculpting support – seamless compression and contouring panels for a flattering, hugged-in fit
  • Versatile style – minimal, sleek designs you can wear from studio to street
  • Sustainable choices – eco-conscious materials that don’t compromise on quality

Standard shipping usually takes 3–7 business days. Express options are available at checkout.

We currently ship across Country or Worldwide, and we’re working on expanding even more.

Once your order ships, you’ll receive a confirmation email with a tracking link or you can also track your order on our tracking page.

Simply browse our website, add your favorite pieces to your cart, and proceed to checkout. We accept major credit cards, and Afterpay+Apple Pay.

Machine wash cold, inside out. Lay flat or hang to dry. Avoid fabric softeners for longevity.

Our high-quality fabrics are made to retain shape and color, even through frequent wear—just follow our care guide.

Yes! Our pieces are made using eco-conscious fabrics and ethical manufacturing practices. We’re committed to empowering women and protecting the planet.

Reach out to us at support@itoactive.com or DM us on Instagram @itoactive. We typically respond within 24–48 9am-4pm

If your order hasn’t been shipped yet, we’ll do our best to accommodate changes. Please contact us atsupport@itoactive.comwithin 1 hour of placing your order.

Yes! Sign up for our newsletter to receive an exclusive welcome discount.

Some pieces are limited edition, but others are restocked based on demand. Sign up for restock alerts on the product page.

Yes—if it’s in stock. Start the exchange via our Returns Center or email us directly.

You can return unworn, unwashed items within 14 days of delivery. Tags must be attached. Sale items are final.

We now have the option to shop in the currency of your preference on our website. Simply go to the top right hand side of the screen, and choose your currency! You can now shop in USD, CAD, AUD, GBP and EUR.

Not to worry! Don’t hesitate to reach out to us at via DM, Chat or Email at itoactive.info@gmail.com